Virginia F.A.Qs


Q: Where are you located?

The Moto Mob Riding Academy is located at the Airways Shopping Center in Franklin, VA (South Hampton County). We are NOT located in or near Roanoake, VA.
Address: 1323 Carrsville Highway, Franklin, VA 23851.

Q: When is your next available class?

Check our class schedule for availability here.  

Q: How much does The Basic Rider Class cost?

The Basic Rider course rate is $275.

Q: Can I take the class if I am age 18 or under?

If you are age 18 or under, the Virginia DMV does require you to obtain a learner’s permit before you may ride on your M2 license.  See https://www.dmv.virginia.gov/drivers/#m_learners.asp for more information on how long a person age 18 or under must hold their permit.

Q: Do I need a motorcycle learner’s permit to take your course?

A learner’s permit is not required to take the class, if you are 18 years of age or older. Upon successful completion of the Basic Rider Course, you will be issued the M2 (2-wheel motorcycle) license on site.

Q: Will I get my motorcycle license if I complete the course?

Upon successful completion of the Basic Rider Class (which means you passed both the knowledge and skills exam), you will be issued a temporary 30-day M2 (2-wheel motorcycle) license on site. You must show this paperwork to the DMV, and DMV will add the “M2” endorsement to your driver’s license. You have 1 year from your class date to show paperwork to the DMV before it expires.

Q: Can I take the class if I hold an out-of-state driver's license?

Our class is certified by the national Motorcycle Safety Foundation, and we do occasionally get students from out of state who earn their M2 through our class. It is however the student’s responsibility to check with his/her state’s DMV to ask if they will accept our training program.

Q: Do you offer 3-wheel (M3) motorcycle classes?

We do not offer 3-wheel motorcycle classes at this time, however, if in the future we offer M3 classes, our site will be updated to reflect the addition of M3 classes. 

Q: What happens if I do not pass the class?

The student must successfully pass both the knowledge and skills exam in order to receive the M2 license. If a student fails either of these exams, the DMV requires the student to retake the entire class. Moto Mob allows each of our students to retake the class at half-price. Call or text (757) 309-6094 or email (betina@themotomob.com) for instructions on how to get the half-price discount.

 Q: I have never ridden a motorcycle in my life. Is the Basic Rider Class for me?

Yes! The Basic Rider Class (BRC) is meant for a wide range of skill levels, from beginners to those with experience wanting to fine-tune skills and learn additional strategies for safety. We just ask that you be able to balance a two-wheeled bicycle before taking this course. 

Q: I’ve enrolled in the class! What do I need to bring?

Bring a highlighter and pen for classroom. For range, students are required to wear: over the ankle shoes/boots, long pants and a long sleeve shirt, gloves (full-finger), eye protection (eye glasses or sunglasses), full or 3/4 face helmet (no half shells). You will also want bring water and snacks. Motorcycles will be provided for the course.

Q: What types of motorcycles do you provide for the class?

All our motorcycles have 125cc to 500cc engines.  We find students are more successful on bikes with these smaller engines. The types vary, but our fleet generally includes cruisers and/or sport tour bikes.  

Q: Can I bring my own motorcycle to use during the riding portion of the course?

Yes.  When utilizing your personal motorcycle during the course, the following documentation must be presented: valid and current registration along with proof of insurance.

Q: What is your stand-by policy?

On occasion registered students do have to cancel for various personal reasons.

MMRA has a “stand-by” policy for situations such as this.  If you would like to try to get in a class that is full, please arrive 15 minutes before the scheduled start time for that particular class.

VERY IMPORTANT:
You must contact the instructor in the classroom and place your name on the stand-by list.

After the scheduled start of class, the instructor will conduct a randomized drawing of the names of standby’s present. Names will be drawn, and the person(s) name selected will be given the first “no-show” opening and any names drawn after will be given the subsequent "no-show" openings that are available for that class.

After the scheduled classroom start time, any registered student who is not in their seat, loses that seat with no refund given. The stand-by students are then asked to fill out the class paperwork, pay their tuition fee in cash or money order and they are officially enrolled in the class. (Please look at the web site for current pricing to determine tuition fees for each class.

Stand-by students being accepted in the class must pay their tuition with cash or money order made out to MMRA, LLC. No checks or credit cards will be accepted for in-person payment.

Please do not show up and ask for a stand-by position if you have already purchased a seat for another class unless you receive prior approval from MMRA.

Q: What is your Cancellation/Refund policy?

If for any reason you decide to cancel, please contact our office in writing NO LESS than 7 days prior to your course start date, and a full refund minus a $50.00 processing fee will be issued to the student cancelling the course.  Please be sure to contact us in writing by email (betina@themotomob.com).

If you are late, do not show up, fail to cancel within the cancellation period or leave the class for any reason, NO REFUNDS, TRANSFERS, or CREDITS will be issued. If there was unsuccessful completion of the course in which a student did not pass the written and/ or driving exam, the student may register for the class again at 1/2 current course cost within one year from original class date.

Students who request a reschedule must contact the office in writing NO LESS than days prior to your course start date, otherwise their tuition will be forfeited. No exceptions. A $25 transfer fee to be placed in the requested class will be charged. If the student is unable to request a reschedule date at this time, MMRA will hold the course registration fee for up to a year until the student contacts us for a reschedule date. It is the student’s responsibility to make arrangements with MMRA for reschedules otherwise the course fee will be forfeited.

Please note, per policy at least 4 students must be enrolled in order to hold the class.  A full refund OR no-cost transfer will be offered if class is cancelled at any point by MMRA due to low enrollment.

Q: How do I obtain a replacement BRC completion card if mine is lost or damaged?

You may request a replacement card via mail or email.  You must include:

    • Full Name
    • Current Address
    • Driver’s License Number & State
    • Date of Birth
    • Phone Number
    • Class Date

Q: Can I take the Basic Rider Course on a scooter?

Yes.  You can take the BRC on your personal if it meets all program requirements.  The requirements are shown below.

    • Valid state inspection.
    • Valid registration.
    • Proof of insurance.
    • Scooter engine size must be 50cc - 300cc.
    • Tires must me be 2/32 tread depth.
    • Operable brakes, lights, and all equipment in functional order.
    • Mirrors

 Q: Do you provide helmets?

MMRA does have limited helmets available, however, it is strongly encouraged you bring your own to ensure proper fit and comfortability.  Your personal helmet must be D.O.T. approved full-face or 3/4 helmet with a visor.  (Eye protection may be worn in place of helmet having a visor.)

Q: Do I need to know how to ride a bicycle before taking the BRC?

Yes.  Knowing how to ride bicycle provides you with the basic fundamentals of balance which are crucial to successfully completing the BRC.

Q: How long is the 2-wheel course?

The Two Wheel Course is 15-20 hours depending on weather, breaks, lunch and how each class develops.  The course is composed of 3-4 hours of classroom instruction each more of the course with 5 hours riding instruction time each class following classroom instruction.

Q: Is class still held in rain/ snow?

We hold class rain or shine! Realistically, motorcyclists must learn to ride in many types of weather. Bring rain gear if rain is in the forecast. We also hold winter training.  If snow/ice requires us to reschedule the class, we will notify you.

Q: What do active-duty military members need to complete to operate a motorcycle on military bases?

Active-duty military members must enroll in and complete any BRC to obtain your MSF card which will allow you to operate a motorcycle on any U. S. Military installation, Government property and public highways.

Q: Does Virginia accept out-of-state MSF cards?

No. Virginia’s DMV will NOT accept out of State MSF cards.